Because unmet Client expectations frequently result in professional liability claims, client expectations must be managed. From the Consultant’s first contact with the Client, expectations on the part of both parties are being created. The Client is forming an...
As design professionals, often with minimal construction experience, we conceive designs that seem just fine to us but overlook significant elements that may not be constructible. These oversights would be readily apparent to an experienced construction specialist...
Contracting for professional services is a formalized and documented process of expectation management. The ultimate goal of contracting for professional services should be that when the project is completed, the client and consultant look at each other and say, “Yes,...
General Terms and Conditions, frequently referred to as “Boilerplate,” defines how the Client and Consultant will relate to each other in a business relationship without regard to a specific project. The following is a critical “Boilerplate” item that if not clearly...
